Last Updated: July 2011
Fortune Cookie Consulting, Ltd.
Our Privacy Statement
This policy does not apply to any public area of Fortune Cookie 's web site or services. In the event you submit personally identifiable information to contact another member, such information becomes publicly available and Fortune Cookie is not responsible for the personally identifiable information you choose to submit to these services, forums, listings, or persons.
Information Collected by Fortune Cookie
Fortune Cookie collects user information from several areas of the Fortune Cookie site including the 'New Member Registration' area business services; the adding and editing of listings; the adding and editing of Professional Profiles; email forms;. Fortune Cookie collects individual user search activity for statistical, archival, and business purposes. Fortune Cookie collects financial information (such as billing address, credit card number, expiration date) for billing payment and credit card authorization purposes. Fortune Cookie may track the IP address of a user's computer or place a "cookie" in the browser files of a user's computer. This is required by Fortune Cookie services to provide automated features.
Use of Information Collected
Email addresses are used to communicate with members through promotional emails, partner emails and for site administration purposes. Users may be deleted from any such email lists at their request. Personal information may be used to contact users for the purpose of research, product development, marketing, or customer service, if the user has opted to receive such communication. User search activity is collected and analyzed and may be utilized by Fortune Cookie in the aggregate or in the abstract for a variety of business purposes. Financial information is used to bill users for products and services purchased. Within Fortune Cookie , only accounting managers have access to the credit card account information. This information is not shared with anyone outside of Fortune Cookie . IP address and cookie log data is analyzed to better understand traffic flows and user preferences. Fortune Cookie may retain the data it collects indefinitely. You may have your personal information deleted or deactivated by sending an email to firstname.lastname@example.org . You may be asked to confirm your identity. You will receive a response within 10 business days.
Use of Email Tools
You may NOT use the website’s email listing service or other email services that we offer to send spam (i.e. unsolicited commercial email) or otherwise send content that would violate Fortune Cookie 's Terms and Conditions. We may monitor, track or save the use of this feature, but will be under no obligation to monitor, track or save these email messages sent from these tools. If you send and email using the Email This Item to a Friend service to an email address that is not registered in our system, we do not use that email address for any purpose other than to send your email, and for us to automatically send your friend a one-time email inviting him or her to visit the site. Fortune Cookie stores this information for the sole purpose of sending this one-time email and for tracking the success of our referral program. We also do not rent or sell these email addresses of un-registered users.
Though Fortune Cookie makes every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Fortune Cookie shares information with its partners for the purpose of providing related services in which we deem our users have interest. The use that Fortune Cookie 's partners make of customer information will not exceed Fortune Cookie 's use of the data. Key billing information (such as credit card number, expiration date and dollar amount) gathered from users making online purchases of products or services is shared with our credit card processing partner, in order to authorize charges to the credit card. Fortune Cookie also uses third party providers to perform email and postal mailings on behalf of Fortune Cookie, but this information (such as name, address and email) is confidential and is not used by the provider for any other purpose.
Fortune Cookie does not rent or lease user information to any third party, except as disclosed here. From time to time, Fortune Cookie may obtain information (such as electronic mail addresses) from third party providers. It is our goal to only contact individuals who we believe may have a legitimate business interest in Fortune Cookie based on their membership or participation in other organizations or web sites, and who have indicated a willingness to be contacted for this purpose. While Fortune Cookie endeavors to work with other sites and companies with a similar respect for user privacy, Fortune Cookie cannot be responsible for the privacy practices of other sites.
In the event Fortune Cookie merges with a third party, or in the event all or substantially all of Fortune Cookie's assets are acquired by a third party, customer information, including personally identifiable information, will be shared and/or transferred to such third party. The information may only be used or shared by such third parties for the primary purpose for which the information was originally collected. If such third parties, or if Fortune Cookie for its own business needs, desire to use the personally identifiable information for another purpose, you will be notified prior to the information being used for a new purpose, and you will have the opportunity to opt out of such new use of your personally identifiable information.
Security of personal information
Fortune Cookie takes every reasonable precaution to secure personal information within both its computers and its physical premises.
When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at info@Taxsavernetwork.com.
Cookies are used on this site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes.
We use both session cookies and persistent cookies. We use session cookies to make it easier for you to use our site and to enable certain specialized functionality that requires maintaining information about your session. A session cookie is not stored on your hard disk and expires when you close your browser. A persistent cookie remains on your hard disk for an extended period of time. You can remove persistent cookies by following the directions in your Internet browser's "help" files.
If you select the "Remember Me" function on the web site, we will store a persistent cookie on your hard drive which allows you to bypass the login requirement each time you access the site. Additionally, we use a persistent cookie to enable us to track and target the interests of our users to enhance the experience on our site.
We do not store in persistent cookies any personally identifiable information you submit while on our site.
Third-Party Advertising Companies
We use third-party advertising companies to serve ads when you visit our Web site. The third-party advertising technology that we use on this Web site uses information derived from your visits to this site to target advertising within this site. In addition, our advertisers may use other third-party advertising technology to target advertising on this site and other sites. In the course of advertisements being served to you, a unique third-party cookie or cookies may be placed your browser. In addition, we may use Web beacons, provided by third-party advertising companies, to help manage and optimize our online advertising. Web beacons enable us to recognize a browser's cookie when a browser visits this site, and to learn which banner ads bring users to our Web site.
We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent to post their name along with their testimonial prior to any posting of such testimonial. To request removal of your personal information from these testimonials, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Opting-out, editing, updating or deleting personal information
Fortune Cookie utilizes email as a vital and primary communication channel with registered users and customers. As a registered user/customer, you hereby acknowledge and grant Fortune Cookie the permission to communicate with you via email (as well as other communication channel such as phone and fax) for any purposes Fortune Cookie determines to be relevant including, but not limited to, system messages, product updates, service announcements and other marketing messages. Fortune Cookie will use best efforts to honor customers request to opt out of marketing messages, but under no circumstances will Fortune Cookie have any liability for sending any email to its registered users/customers.
Users who do not wish to receive marketing emails are requested to contact Fortune Cookie Client Services via email, or select the opt-out option by deselecting the email option from their member profile. We also send our users site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about service notices and responsibilities. Fortune Cookie occasionally communicates with its users via email and phone to provide information about requested services and regarding issues related to their account. It is important to note that this communication is not used for marketing or promotional purposes. Requesting the deletion of certain types of user information may prevent users from accessing some web site features.
You may correct or update your personally identifiable information by making the change on your member profile page.
Subscriptions will automatically renew using the Customer's current credit card account number unless Customer cancels their subscription on the Fortune Cookie Web site three (3) days prior to the renewal date to cancel such subscription. All cancellation requests will be processed within five (5) business days. Once the cancellation is processed, a confirmation email will be sent via the customer's email account on record with Fortune Cookie. If Customer has a question about a cancellation, Customer should contact Fortune Cookie Client Services at firstname.lastname@example.org. The Company reserves the right to change its fees or billing methods at any time. The Company will provide timely notice to the affected Customers of any such changes.
We will retain your information for as long as your account is active or as needed to provide you services.
Fortune Cookie may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice (including via fax), or through posting of such notice on our website, as determined by Fortune Cookie in our sole discretion. Fortune Cookie reserves the right to determine the form and means of providing notifications to our users, provided that you may opt out of certain means of notification as described herein. Fortune Cookie is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.
Changes to this Privacy Statement
Fortune Cookie reserves the right to modify this privacy statement at any time, so please review it frequently. If Fortune Cookie makes material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.